1. Introduction
PostShare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation service.
By using PostShare, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
When you create an account, we collect:
- Name and email address
- Account credentials (encrypted passwords)
- Contact information you provide
Usage Information
- Content prompts and generated content
- Token usage and transaction history
- Device information and IP address
- Usage patterns and feature interactions
Payment Information
Payment processing is handled by Razorpay. We don't store your complete payment card details. We only retain transaction IDs and payment status for our records.
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our AI content generation service
- Process payments and manage your token balance
- Generate personalized content based on your prompts
- Improve our service quality and user experience
- Send important service updates and notifications
- Provide customer support and respond to inquiries
- Prevent fraud and ensure service security
- Comply with legal obligations
4. AI Content Processing
When you use our AI features:
- Your prompts are sent to OpenAI's API for content generation
- Generated content is stored temporarily for delivery
- We don't use your content to train AI models
- Your content prompts may be retained for service improvement
- All AI processing follows OpenAI's data usage policies
5. Information Sharing
We may share your information with:
Service Providers
- OpenAI for AI content generation
- Razorpay for payment processing
- Hosting providers for data storage
- Analytics services for usage insights
Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.
6. Data Security
We implement appropriate security measures to protect your information:
- SSL encryption for data transmission
- Encrypted password storage
- Secure database access controls
- Regular security updates and monitoring
- Limited access to personal information
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
You can request account deletion at any time by contacting support.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account and data
- Object to processing of your information
- Receive a copy of your data
- Withdraw consent where applicable
To exercise these rights, contact us at support@postshare.online.
9. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze usage patterns
- Improve service performance
You can control cookies through your browser settings.
10. Children's Privacy
PostShare is not intended for children under 13. We don't knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.
11. International Users
PostShare is operated from India. If you're accessing our service from outside India, your information may be transferred to and processed in India, where data protection laws may differ from your jurisdiction.
12. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our service. Your continued use of PostShare after changes indicates acceptance of the updated policy.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
- 📧 Email: support@postshare.online
- 📱 Phone: +91 7503789008
- 🏢 Address: Post Share Technology, B/A 133 Inderpuri New Delhi India 110012