General Questions
🚀 What is PostShare? +
How does the AI content generation work? +
🔑 Do I need to sign up to use PostShare? +
Tokens & Pricing
💎 What are tokens and how do they work? +
⏰ Do tokens expire? +
What's included in each pricing plan?
Starter (₹49): 50 GPT tokens + 10 Image tokens
Pro (₹99): 120 GPT tokens + 25 Image tokens + Priority support
Enterprise (₹199): 300 GPT tokens + 60 Image tokens + Premium support
All plans include unlimited manual posts and access to all social media platforms.
Is there a subscription fee?
No! PostShare uses a pay-as-you-go model. You buy tokens once and use them whenever you need. There are no monthly fees, no subscriptions, and no hidden charges.
Can I create posts without tokens?
Yes! Manual posts are completely free and unlimited. You can create as many manual posts as you want, upload your own images, and share them to all social media platforms without using any tokens.
Features & Usage
Which social media platforms are supported?
PostShare supports all major platforms including Facebook, Twitter, LinkedIn, Instagram, WhatsApp, Pinterest, Reddit, Telegram, and email sharing. You can share your content directly to these platforms with one click.
What file formats are supported for image uploads?
For manual posts, you can upload images in PNG, JPG, JPEG, GIF, and WebP formats. Maximum file size is 5MB per image. AI-generated images are provided in high-quality PNG format.
Can I edit AI-generated content?
Yes! Once the AI generates content, you can copy it and edit it as needed before sharing. You have full control over the final content that gets shared to your social media platforms.
How do I get better AI results?
To get better AI results: Be specific about your topic, mention your target audience, include key points you want covered, specify the tone (professional, casual, funny), and provide context about your business or industry.
Payment & Security
What payment methods do you accept?
We accept all major credit cards, debit cards, net banking, UPI, and digital wallets through Razorpay. All payments are processed securely with industry-standard encryption.
Is my data safe?
Yes, we take data security seriously. All data is encrypted in transit and at rest. We don't store your social media passwords and only use the content you provide to generate better results. See our Privacy Policy for more details.
Can I get a refund?
Tokens are non-refundable digital credits as they provide immediate value once purchased. However, if you experience technical issues or are unsatisfied with our service, please contact our support team and we'll work to resolve your concerns.
Technical Support
How do I contact support?
You can reach our support team via email at support@postshare.online or call us at +91 7503789008. We typically respond to emails within 24 hours. You can also use our contact form for detailed inquiries.
What are your business hours?
Our phone support is available Monday-Friday 9:00 AM - 6:00 PM IST, and Saturday 10:00 AM - 4:00 PM IST. Email support is available 24/7 and we'll respond as soon as possible.
What if the AI generation fails?
If AI generation fails due to technical issues, your tokens won't be deducted. If you encounter persistent issues, please contact support with details about the error and we'll investigate and resolve the problem.